Artificial intelligence is already changing cyberattacks, but not in the way the most dramatic predictions suggest. The clearest evidence does not show AI independently inventing entirely new forms of intrusion, it shows attackers using AI to perform familiar work faster, at greater scale, and with fewer specialist resources. Reconnaissance becomes easier, phishing becomes more convincing, malware can be modified more quickly, vulnerabilities can be investigated sooner, and social engineering can be personalized across thousands of potential targets.
In November 2026, the National Cyber Security Centre published an assessment, Artificial intelligence and cyber intrusion, examining AI-enabled intrusion through 2028. Its central judgement is not that a fully autonomous AI system will inevitably compromise critical infrastructure in 2028. The assessment says it is highly likely that AI-powered malware will have been used in a ransomware attack against UK critical national infrastructure between now and 2028.
- Russia, China, and other nation states are highly likely to use AI routinely in support of geopolitical cyber operations by 2028.
- Many systems are almost certain to remain vulnerable to AI-enabled tools capable of identifying and exploiting weaknesses.
- Attackers are likely to apply AI capabilities against known vulnerabilities in legacy critical infrastructure technology.
- The adoption of AI within critical infrastructure will create additional attack surfaces that adversaries may attempt to exploit.
The strongest public evidence for semi-autonomous offensive AI came from Anthropic’s investigation of a cyber espionage campaign detected in September 2025. Anthropic attributed the operation with high confidence to a Chinese state sponsored group. According to its investigation, the attackers manipulated Claude Code into supporting reconnaissance, vulnerability discovery, exploitation, lateral movement, credential harvesting, data analysis, and exfiltration across roughly 30 targets. A small number of intrusions were reportedly successful. Anthropic estimated that AI performed between 80% – 90% of tactical activity, while human operators retained responsibility for campaign selection, authorization, and strategic decisions.
AI-generated audio, video, and synthetic identities are also being used in active criminal campaigns. In May 2025, the FBI warned that malicious actors were using AI-generated voice messages to impersonate senior US officials. The messages were used to establish trust, move conversations to other platforms, and attempt to acquire account access or sensitive information. The FBI’s 2025 Internet Crime Report subsequently recorded 22,364 complaints categorized as AI-related, involving reported losses of nearly $893 million. This figure measures complaints submitted to the FBI’s Internet Crime Complaint Center. It does not represent every AI-enabled fraud incident, and it should not be treated as a complete measure of worldwide losses. These cases matter because they show how AI can attack identity and trust without exploiting a software vulnerability. A convincing voice message, synthetic video, or personalized conversation can be used to influence help desks, executives, suppliers, finance teams and employees with privileged access.
The most immediate impact of generative and agentic AI is economic. Cybercrime has long depended on division of labor. Initial-access brokers obtain credentials; malware developers build tools, affiliates conduct intrusions. Other specialists launder funds or negotiate extortion payments. AI can reduce the time and expertise required at several points in this chain.
Attackers can use AI to collect and summarize information from company websites, job descriptions, technical documentation, code repositories, professional profiles, procurement notices, and previous breaches. The value is that AI can connect separate pieces of information into a working target profile. A job advertisement might identify a cloud platform. A support document might reveal a remote-access product. A public code sample might expose naming conventions or credentials. At scale, attackers can use this information to prioritize organizations with particular technologies, exposed systems, or valuable relationships.
Traditional mass phishing is constrained by poor language, generic content, and limited knowledge of the intended victim. Generative AI reduces all three constraints. An attacker can create messages in multiple languages, adjust tone for different roles, and incorporate information about a target’s organization, colleagues, projects or suppliers. The same workflow can generate thousands of individually tailored messages rather than one generic template. The result is the possibility of personalized phishing at mass-mailing scale.
Business email compromise depends on context and authority. Attackers impersonate executives, employees, suppliers, or professional advisers to redirect payments or obtain sensitive information. AI can improve these schemes by analyzing previous correspondence, reproducing writing styles, generating plausible replies, and combining email with synthetic voice or video. An attacker who compromises one mailbox can use AI to identify payment discussions, understand organizational relationships, and produce messages consistent with the existing conversation. A realistic voice, familiar writing style, or apparently accurate knowledge of an internal project should no longer be treated as sufficient proof of identity.
AI can assist criminals with code generation, debugging, obfuscation, and the modification of existing malware. It can also help operators analyze a victim environment after gaining access. This will benefit less experienced criminals, but it will not eliminate the need for operational knowledge. Deploying ransomware across a complex network requires credentials, privilege escalation, lateral movement, evasion, data collection, and an understanding of which systems can create maximum leverage.
- Select an appropriate target.
- Map its internet-facing infrastructure.
- identify technologies and vulnerabilities.
- Choose or generate an exploit.
- Establish and maintain access.
- Acquire credentials and privileges.
- Navigate an unfamiliar internal environment.
- Avoid detection.
- Identify valuable information or operational systems.
- Exfiltrate data or deploy a disruptive payload.
- Recover when assumptions prove incorrect.
The evidence supports several developments with different levels of confidence.
Highly credible near-term developments
Plausible developments by 2028
Less certain developments
Looking into the early 2030s involves greater uncertainty. Model capability will improve, but capability alone will not determine the threat. Three other factors will be critical.
Maintain an accurate inventory of internet-facing assets, cloud services, domains, remote-access systems, APIs, and operational technology gateways. Compare internal inventories with external attack-surface monitoring. Unknown assets and forgotten services are particularly attractive to automated reconnaissance.
Deploy phishing-resistant authentication for administrators, remote access, and high-risk business functions. Passkeys and hardware-backed FIDO2 authentication provide stronger protection than passwords or one-time codes that can be captured through phishing. Restrict standing administrative privileges. Monitor the creation of new accounts, unusual token use, suspicious consent grants, and changes to authentication methods. Help-desk verification procedures must also account for synthetic voice and convincing personal information. A familiar voice should not override an established identity-verification process.
Financial transfers, changes to supplier details, credential resets, and disclosure of sensitive information should require verification through a separate approved channel. The process should apply even when a request appears to come from a senior executive. Authority and urgency are precisely what impersonation attacks exploit.
Legacy platforms, unsupported software, and fragmented security architectures create the conditions AI-enabled attackers can exploit. Critical and important infrastructure operators should identify systems that cannot be patched, replaced, or isolated within acceptable timeframes. These risks should be visible to executive leadership, with named owners and funded remediation plans. Technical debt is not only an IT maintenance issue. It determines how quickly an organization can respond when attackers compress the time available for defense.
Incident-response plans should assume attackers can conduct reconnaissance, credential analysis, and lateral-movement activity more quickly. Test detection and containment for identity compromise, cloud-token theft, supplier impersonation, ransomware, and the loss of remote-access infrastructure. Exercises should include operational decision makers, legal teams, communications staff, and business-service owners, not only security personnel.
Organizations must understand which AI applications and agents can access corporate data, execute code, call APIs, or take actions in business systems. Record each agent’s owner, purpose, permissions, data access, integrations and escalation path. Apply least privilege and maintain logs detailed enough to reconstruct what the agent did and why. NIST has highlighted agent hijacking as a material security risk. An agent may process a malicious instruction hidden in an email, document or website and take an unintended action. Treating external content as untrusted input is therefore as important for AI agents as it is for conventional applications.
AI can help security teams summarize alerts, correlate evidence, analyze malicious code, and accelerate investigation. This is valuable when the volume of security data exceeds the capacity of human analysts. However, high-impact response actions should remain governed by clear policies. Automated containment can reduce attacker dwell time, but unreliable automation can also interrupt essential services. The goal should be controlled acceleration, not automation without accountability.